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Amazon Echo

Amazon Echo is now compatible with Vivint SkyControl systems. You can link your Echo to your Vivint system and use it to control features such as connected locks and lights.

For any non-Vivint related support for your Echo, click here.

Troubleshooting

FAQ

  • Why are there two Vivint Smart Home Skills in the Alexa app?

    There are two types of skills available for Alexa app integration. The first type requires the user to use a phrase such as "ask Vivint" in the commands so that Alexa knows what system to control. The second type of skill is a deeper integration and does not require the command "ask Vivint" in order to work.

    For Vivint Smart Home, this means that the 'Complete' skill in the Alexa app can control every aspect of your smart home as long as you start by saying "Alexa, ask Vivint to..." For example, you could say "Alexa, ask Vivint to turn on my bedroom light." However, the 'Basic' skill allows you to simply say "Alexa, turn on my bedroom light." Currently, the 'Basic' skill can only control lights and thermostats while the 'Complete' skill can control locks and garage doors. We recommend having both skills enabled for the best experience.

  • Is there a fee to link my Echo to my Vivint system?

    No. If you have already purchased an Amazon Echo and you have a Vivint SkyControl system, you can link your Echo to your system for no additional cost. Click here to learn how to link them.

  • If I already have an Echo, can I link it to my Vivint system?

    Yes, as long as you have a SkyControl panel. Click here to learn how the link the Echo to your system.

  • What features of my system can I control with my Echo?

    With Echo, you can lock your doors and arm your system as well as turn your lights on and off. Click here for a list of commands you can use.

  • Why can’t I disarm my system or unlock doors with the Echo?

    Because anyone can talk to your Echo, we have locked the ability to disarm the system or unlock the doors for your safety and security. However, you are able to lock and arm your system with Echo.

  • Where can I find more information about and support for Echo?

    Amazon has detailed support content for every aspect of your Echo here.

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