Using infrared technology, your Vivint motion detector features a 90 degree look-down, ensuring intruders cannot pass by unnoticed.
The following support content is for both versions of our motion detector shown above.
My motion detector is sending tamper alerts, but nothing appears to be wrong. What should I do?
This probably means your sensor isn’t fully mounted on its bracket. No worries, it’s a pretty easy fix. Click here to learn how to manage tamper alerts.
How do I change the batteries?
We've created a detailed tutorial explaining how to change your motion detector's batteries. Click here to view it.
Can I change the sensitivity of my motion detector?
Yes you can. You’ll find two dip switches on the back of your sensor, one is labeled PET and the other SENS. If your motion detector keeps picking up the motion of your pet, toggle the PET switch to your preferences. Under the SENS setting, you can select HIGH or LOW depending on the level of sensitivity that you want. Note that the lowest sensitivity setting available is the 25K PET and LOW SENS setting.
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