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Change User PINs

If you’ve forgotten your user PIN or like to regularly change PINs for security purposes, or any other reason, changing user PINs, including the master PIN, online is simple. To change a user PIN online, follow these steps:
 
1Log in to the online account center
2Click 'Control my home'
3Choose the main 'Security' tab
4Choose User Codes. This page will show you a list of users and what they have access to—specifically the panel and the door locks
5Choose Show/Hide. This will show you the current user PINs
6Delete the current PIN and type in a new one of your choice
7Click 'Save'

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