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Change the Batteries

You will be alerted via your touchscreen panel when your door lock batteries are low. You will also be notified by the door lock itself because it will flash red when the batteries need to be changed. Door locks take four AA batteries. The length your batteries can last, varies based on use, however, generally you should expect them to last between three and five months. Please note, extreme temperatures could cause your batteries to deplete faster than normal.

To change your batteries, follow these steps:

1Remove the screw from the side of the door lock (if needed)
2Slide the back plate up and off the back of the door lock. Then remove the battery cartridge
3Remove all four of the old batteries.
4Place 4 new AA batteries into the battery cartidge. These batteries can be found at most stores where batteries are sold, or they can be purchased online
5Replace the cartridge back into the door lock with the arrows pointing at the door.
6After the door lock initializes and is no longer making noise, replace the back cover
7To clear the low battery alert from your display or app, you will need to run the lock motor by locking or unlocking directly from your display or mobile app.
8Safely dispose of the used batteries

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