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Change the Batteries

You will be alerted via your touchscreen panel when your door lock batteries are low. You will also be notified by the door lock itself because it will flash red when the batteries need to be changed. Door locks take four AA batteries. The length your batteries can last, varies based on use, however, generally you should expect them to last between three and five months. Please note, extreme temperatures could cause your batteries to deplete faster than normal.

To change your batteries, follow these steps:

Video Tutorial

1Remove the battery pack
2Swap out 4 AA batteries. These batteries can be found at most stores where batteries are sold, or they can be purchased online
3Replace the battery pack with the prongs facing towards you
4After the door lock initializes and is no longer making noise, replace the back cover
5To clear the low battery alert from your display or app, you will need to run the lock motor by locking or unlocking directly from your display or mobile app.
6Safely dispose of the used batteries

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