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Add a New User

You can grant family members and friends access to different aspects of your system by assigning them a unique user code. This will allow them to complete actions like arming or disarming the system and locking or unlocking doors. Your system will support up to 31 unique user codes, so you can give one to the babysitter and your in-laws who only visit once a year. Adding a new user to your system online is easy. To add a new user, follow these steps:
1Log in to the online account center
2Click 'Control my home'
3Under the main 'Security' tab, go to the 'User' sub-tab. This page will show you a list of users and what they have access to—specifically the panel and the door locks
4Click 'Add a User'
5You will be prompted to enter the new user’s name and their contact information. Click 'Save' when you’re done
6When you are taken back to the User page, enter a four-digit access code and decide what the new user has access to (panel and locks)
7Click 'Save'

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