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Manage Tamper Alerts

If your smoke detector is sending odd tamper alerts and nothing appears to be wrong with your sensor, this probably means that your sensor isn’t fully mounted on its bracket.

1Go to your touchscreen panel and put your system in Test Mode (If you have a Go!Control panel, click here to learn how to put your system into Test Mode)
2Go to your smoke detector
3Twist the detector out of its bracket
4Rotate the detector back into its bracket and make sure it snaps all the way into place
5If your sensor is still sending false tamper alerts even while properly mounted, contact Customer Care for assistance
6Be sure to exit Test Mode on your touchscreen panel when you’re finished

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