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Military Policies

Vivint loves servicemen and women. To show our appreciation to them for keeping our country safe, Vivint is proud to offer flexible policies to meet their needs.

Military Cancellation Policy

Vivint will cancel a service agreement for active duty or reserve military personnel who are deployed to a place we cannot provide service. We will cancel their service agreement if they provide proof of deployment overseas, proof of relocation to a military base, or proof of relocation to a non-serviceable area.

Military Moves Policy

Vivint would like to thank active service members by offering a free military move. Please contact one of our Smart Home Specialists at 855.441.4573 to discuss offer details. Additional charges will apply for any upgrades, replacements, or new equipment.**

Military Deferment Policy

Military personnel can defer payment up to 6 months in the event of a temporary assignment away from their permanent residence.

For more information about our Military Policies, click here.

**Equipment and upgrade fees will vary based on length of contract, type of system, upgrades or additional products requested, and credit approval. Please speak with a Smart Home Specialist for specific fees and pricing regarding your move.

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