• Verify Rep

Initiate One-Touch Call Out

Want a quick and easy way to get in touch with your family? You can initiate the one-touch call-out feature on the Vivint Ping Camera by following the steps below.
1Approach your Ping and press the button on the top
2All admin users that have the Vivint Smart Home app downloaded and are logged in to your system will receive a notification on their mobile phone. The Ping LED light will change to a breathing blue and make a ringing sound while calling out

The Ping will attempt to call out for 45 seconds. If no one answers the call, it will return to the standard white LED

3Once an admin user opens the live feed on their app, the LED light will change to solid blue to indicate that the two-way conversation is established
4The Ping LED will return to white when you are done talking and the admin closes the live feed view in their app

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