Initiate 2-Way Talk from the AppYour Vivint Ping Camera enables you to stay connected to your home and family, even when you are away. When viewing the live feed of your Ping, you will be able to hear what is going on in the home. If you would like to initiate the two-way talk feature from the Vivint Smart Home app, follow the steps below.
1From the home screen of the Vivint Smart Home app, tap the camera icon from the bottom navigation bar
2If you have multiple cameras, scroll up or down to find the thumbnail for your Vivint Ping Camera
3The live feed will begin to play and the microphone icon will turn black when it is ready to use. Press and hold the microphone icon to speak through your Ping. Release the icon when you are done speaking. The icon will be orange when two-way talk is active. At home, the Ping camera LED light will change from white to blue to let people in the home know that you are attempting to speak with them
Make sure that your phone's volume is turned up so that you can hear the audio from your Ping. Also, note that when you are holding down the microphone icon, you will not be able to hear the person you are speaking with.
4If someone in the home uses the one-touch call out, you will receive a push notification on your mobile phone with an option to answer and start a two-way talk conversation
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