• Verify Rep

Reboot the Camera

There are a few reasons that you may need to reboot your Doorbell camera. If you are having trouble with the audio or connectivity to the system, you can easily reboot your Doorbell Camera from the Doorbell Camera itself, or from your SkyControl panel by following the steps below.

Reboot from Doorbell Camera


Watch the following video or scroll down for step-by-step instructions.


  1. Press and hold the button.
  2. The light will cycle through different colors. Once the light turns yellow a second time, release the button.
  3. The light will stay yellow upon release. Wait for the light to turn white.

Once the light has turned solid white, the reboot is complete.

Reboot from SkyControl Panel


  1. Go to your SkyControl panel and tap the Camera icon
  2. Tap your Doorbell camera
  3. Tap the Settings icon in the top right corner
  4. Enter your 4-digit PIN
  5. Scroll down and tap the Reboot button and then confirm that you would like to reboot the camera. The camera will take a couple minutes to go through the reboot process

Did this answer your question?

For more help, chat or send us a message.

Call 855.898.8908