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Referral Policy


These terms and conditions apply to the Vivint Referral Program (“Program”) from Vivint. By referring a customer (“Referring Customer”), being referred and activating service (“Referred Customer”), or otherwise participating under the Program, the Referring Customer and Referred Customer, agree to these terms.


Under the Program, eligible Referring Customers and Referred Customers satisfying all Program eligibility criteria shall each receive a reward (“Reward”). The type and amount of the Reward shall be determined by Vivint and is subject to change at Vivint’s sole discretion. Effective June 15, 2015 the Reward under the Program is a $50 account credit to both the Referring Customer and Referred Customer. Vivint reserves the right to change the Reward from time to time.


Rewards for Referring Customers are only available to Vivint Home automation and security customers located in serviceable areas with accounts in good standing (current on monthly service payments), for the activation of new home automation or security services in the home of a Referred Customer and 5 days from the original service activation date of the referred customer.

Reward Requirements:

In order for the Referring Customer and Referred Customer to receive a Reward, the Referring Customer must refer another qualified individual for the Service and the referred customer must:

-Sign up for any Vivint package at minimum $50.99/month for 60 (48 months in AR, CA, MI and WI). Activation fees vary by package. Satisfactory credit history and home ownership required. Sales tax and local permit fees may apply. Services not available in all areas. All services in Louisiana performed by VIVINT LOUISIANA LLC COMMERCIAL CERTIFICATE #: 58280. See Vivint license numbers here.

-Not have been a Vivint Home Service customer within 120 days of the date of referral.

-Activate service through Vivint’s Inside Sales department (over the phone) and must come through an approved digital channel or provide the unique referral code of the Referring Customer at the time of the sale and enter into a standard customer agreement within the promotion period.

-5 days from the original service activation date have passed.

Limits & Expiration:

The total value of rewards per customer is limited to 12 referrals per calendar year. Various Rewards may be offered from time to time at the sole discretion of the Vivint. Offer not transferable or redeemable for cash and is good for account credit only. In the event, your credits pay off your bill in full, any excess credit will be applied to subsequent months. Credits remaining on the account when the account is cancelled will be forfeited and Vivint will not cash out those credits. This offer is intended for Vivint customers to refer their friends and family to Vivint as new customers, and should not be generally advertised or marketed in any commercial manner. ACN and Channel Partners are not eligible for this program. This offer cannot be used on future services or contracts under the same account. Commercial accounts/customers will be eligible for the Program on the basis of one Reward per account. Commercial accounts with multiple locations will all count as a single account. All accounts are subject to Vivint’s business rules for qualifying accounts.

Referral Message Limits:

Referring Customers are welcomed to send unlimited social media and email messages, but shall be limited in the number of texts messages sent to 50. Any Referring Customers found to be sending mass texts or texts to individuals with whom he/she has no personal relationship will be disqualified from the Program and will not receive any Rewards.

Privacy and Information:

By participating in the Program the Referring Customer and Referred Customer agree that Vivint may provide their information (such as first and last name and installation date) to the Referring Customer, Referred Customer, and others, including third party providers for purposes of administration of the Program.

General Provisions:

OOnly one referral code can be used per new customer. If multiple referrals are made to the same person, only the referring customer with the code that is used at time of sign up will be rewarded. Rewards may not be combined with other offers or promotions. Program participation is limited to Vivint residential or commercial customers with accounts in good standing.

ACN and Channel Partners are not eligible for this program. Vivint reserves the right to change Rewards and eligibility criteria under the Program, and to alter, modify, suspend or terminate the Program at any time upon notice, which notice may be provided through the Site, mail, e-mail or such other methods as determined by Vivint in its sole discretion. Terms subject to change.

Compliance with Laws; Prohibited Activities. You agree to abide by all applicable local, state, and federal laws, regulations, statutes, rules and ordinances, in connection with your use of this Site. Without limiting the foregoing, you shall not use this Site to:

-Send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise.

-Harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses.

-Transmit or post unlawful, harassing, bigoted, racist, hateful, libelous, abusive, tortious, defamatory, threatening, harmful, invasive of another's privacy, vulgar, obscene or otherwise objectionable material of any kind or nature or which is harmful to minors in any way.

-Transmit or post any material that may infringe the intellectual property rights or other rights of third parties, including trademark, trade secret, copyright or right of publicity.

-Transmit or post any material that contains software viruses or other harmful or deleterious computer code, files or programs such as Trojan horses, worms, time bombs and cancelbots.

-Interfere with or disrupt servers or networks connected to this Site or violate the regulations, policies or procedures of such networks.

-Attempt to gain unauthorized access to this Site or computer systems or networks connected to this Site through password mining or any other means.

-Harass or interfere with another Amplifinity user's use and enjoyment of this Site.

In addition, you agree not to use any device, software, or routine, including but not limited to any viruses, worms, time bombs, to interfere or attempt to interfere with the proper working of this Site or any Service, or to intercept any system, data or personal information from this Site, nor will you take any action that imposes an unreasonable or disproportionately large load on this Site's infrastructure.

FTC 16 CFR Part 255 Compliance

CLIENT complies with the Federal Trade Commission's 16 CFR Part 255 "Guides Concerning the Use of Endorsements and Testimonials in Advertising". Accordingly, if you make any post on any social network (such as Facebook, Twitter, Instagram, Pinterest, or LinkedIn) as a part of this Program, you must include, and not delete, any disclosure that the Program website automatically creates for the post you are making. In the event that no such disclosure is automatically generated for your social network, you must, at a minimum include either "This is a paid endorsement" or "#paidad" in any social network posts you make as a part of this program. You are responsible for ensuring that your posts on any social network comply with the terms of use of the site, and any other applicable laws, statutes, and regulations.

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