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Run a Cell Test

If your panel is displaying a communication error or you would like to test the cell signal on your panel, follow the steps below:
1From the home screen of your SkyControl, tap the menu icon in the bottom right corner
2Tap 'Settings'
3Scroll down and tap 'Cell Signal'
4Check the status in the top right to see if the panel is communicating via cell tower

* If the signal is down, it could be due to cell tower maintenance, severe weather, or other technical issues. If the problem persists, please contact Customer Care for assistance

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