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Test Your Vivint Fixed Camera

When your Vivint Fixed camera is installed and set up, you can test it to ensure its settings match your desired preference. To test your camera, follow these steps:

SkyControl Users:

1Log into vivintsky.com or your Vivint Sky mobile app
2From the main screen, click on the camera icon
3Click or tap play to view your live feed
4If your camera is not showing up or you are unable to view the live feed, your camera may be offline. Click here to learn how to troubleshoot the issue

Go!Control Users:

1Go to your camera and make sure that it is plugged in and that the light is green
2If the light is green, log in to the online account center
3Click 'Control my home'
4Choose the Video tab
5Choose the Live Video tab
6Make sure your camera is appearing. If you can see it, then your camera is up and running. You can move your camera anywhere you want in your house as long as it’s within range of your router to communicate (around 50 ft depending on your router)
7If your camera is not showing up, you may need to reconfigure your camera

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