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Test Ping Camera

When your Vivint Ping camera is installed and set up, you can test it to ensure it is working properly. You can test your camera from either your SkyControl panel or the Vivint Sky app. To test your camera, follow these steps:

From the SkyControl Panel
1Go to your SkyControl panel and tap the camera icon
2Tap your Ping camera
3The live feed will load and play
4If your camera is not showing up or you are unable to view the live feed, your camera may be offline. Click here to learn how to troubleshoot the issue
From the Vivint Sky App
1Login to your Vivint app and tap the camera icon from the menu bar
2If you have multiple cameras, scroll up or down to find the thumbnail for your Ping camera and select it
4Press the play icon to view the live feed. You can rotate your mobile device to see the video feed in a larger view. If your camera is not showing up or you are unable to view the live feed, your camera may be offline. Click here to learn how to troubleshoot the issue

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