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Amazon Echo

Lock doors, close your garage, control lights, arm your system with your voice* through Vivint Smart Home's integration with Amazon. Through the Alexa app, you can control your Vivint Smart Home with the Echo, Echo Dot, and Echo Show.


For any non-Vivint related support for your Echo, click here.


*Not available in Canada

Troubleshooting

FAQ

  • Can I connect my Vivint Smart Home to an Amazon Echo Show?

    Yes! You can use the Amazon Alexa app to connect an Echo Show to your Vivint Smart Home just like the Echo and Echo Dot. Click here to learn how to connect your Echo device to you smart home.

  • What features of my system can I control with my Echo device?

    With Echo, you can control your full Vivint Smart Home system. You can lock your doors and arm your system as well as turn your lights on and off and adjust your thermostat. Click here for a list of commands you can use.

  • If I already have an Echo device, can I link it to my Vivint system?

    Yes, as long as you have a SkyControl panel, you can link the Amazon Echo, Echo Dot, or Echo Show to your system through the Amazon Alexa app. Click here to learn how the link the Echo to your system.

  • Is there a fee to link my Echo to my Vivint system?

    No. If you have already purchased an Amazon Echo, Echo Dot, or Echo Show and you have a Vivint SkyControl system, you can link your Echo to your system for no additional cost. Click here to learn how to link them.

  • Why are there two Vivint Smart Home Skills in the Alexa app?

    There are two types of skills available for Alexa app integration. The first type requires the user to use a phrase such as "ask Vivint" in the commands so that Alexa knows what system to control. The second type of skill is a deeper integration and does not require the command "ask Vivint" in order to work.

    For Vivint Smart Home, this means that the 'Complete' skill in the Alexa app can control every aspect of your smart home as long as you start by saying "Alexa, ask Vivint to..." For example, you could say "Alexa, ask Vivint to turn on my bedroom light." However, the 'Basic' skill allows you to simply say "Alexa, turn on my bedroom light."

    Currently, the 'Basic' skill can only control lights, thermostats. locks, and cameras while the 'Complete' skill can control the full system including arming and disarming. We recommend having both skills enabled for the best experience.

  • Why can’t I disarm my system or unlock doors with the Echo?

    Because anyone can talk to your Echo, we have locked the ability to disarm the system or unlock the doors for your safety and security. However, you are able to lock and arm your system with Echo.

  • Where can I find more information about and support for Echo?

    Amazon has detailed support content for every aspect of your Echo here.

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