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Panel Low Battery

If your Vivint SkyControl panel has a low battery, check the following:

Is the power out?

Is the panel plugged in?

Does the outlet the panel is plugged in to have power?

Find the outlet the panel is plugged into and ensure that it is still plugged in. If your system is still plugged in, check to see if the outlet is working. To test your outlet, unplug your system and plug something else like a lamp or a vacuum and make sure that it is receiving power.

Once power is restored to the panel, the backup battery will take some time to re-charge. To acknowledge the low battery alert and stop the beeping, follow the steps below. If you are unable to restore power to the panel, click here to contact one of our Smart Home Specialists.

1From the home screen of your SkyControl, in the top right corner, tap the yellow bell
2Tap on the alert to read the message fully, and correct as necessary

By reading the alert, it will be considered 'Acknowledged' and the beeping will silence. If the battery does not re-charge, the panel will start to beep again after 8 hours

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