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Schedules Not Working

If your schedules aren’t functioning correctly, there are few things you can do:

First, go to your panel and see if the module is listed. If it is not listed, it needs to be re-added

Go to your module and make sure that the outlet is working by plugging something into the side that’s not Z-Wave enabled. If the outlet isn’t working, use another outlet. If it is working, manually turn on the Z-Wave side by pressing the button on the front of the module

Check and see if you can turn your device on and off from either your app or online account. If that works, then delete your schedules and recreate them

If neither of these steps work, give our Customer Care team a call

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